Contact us

In which country are you located?

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Coface Baltics

A. Tumeno str. 4

A. Tumeno str. 4
West entrance, 6 floor

LT-01109, Vilnius

Send a message

Send inquiry for Insurance

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Ex: name@company.com

Ex: +370......

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Send inquiry for Business Information

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Send inquiry for Debt Collection

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Other topic

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Make a complaint

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Even with the best efforts possible, we know things can go wrong.
So, if you are dissatisfied with any aspect of our service, please let us know as soon as possible.
 
How?
You can use this online form. You can also contact us by email complaint.lithuania@coface.com as it is sometimes easier to write quick message.
Please make sure you describe your complaint, what you expect from us, your name, address and contract details (etc. policy numbers).
 
Our commitment
Once you have sent your complaint, we will do our best to resolve the problem immediately. If we need more time to investigate, we will:

> Acknowledge receipt of your complaint

> Provide you with a reference number

> Send a final answer within a reasonable timeline

 

About personal data protection

  • Trade Credit Insurance
  • Business Information
  • Debt Collection
  • Other

  • Contract
  • Pricing
  • Service
  • Risk Underwriting
  • Claims
  • Cofanet
  • Invoicung/Accounting
  • Relations with a specific department
  • Company or employee behaviour
  • Other

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